Field Service Technician — Utility Locator (On-Call)

WOW! Internet, Cable & Phone; Livonia (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

WOW! Internet, Cable & Phone is seeking a Utility Locator to identify existing plans using metallic cable locating devices and support broadband installations from consumer devices to exterior tap locations.

The role requires reading maps, measuring distances, and ensuring safety and compliance with FCC and NESC standards while maintaining professional conduct and punctual attendance.

Qualifications

• High school diploma or GED required.
• Ability to present technical information to a non-technical audience.
• Able to work independently and follow schedules.

Responsibilities

• Prioritize and complete locating work in a timely fashion.
• Read maps and system prints to determine work locations.
• Communicate work inquiries and results with supervisor or contractors.
• Ensure system security by terminating unused ports and tagging drops.
• Take voltage measurements as needed.
• Follow FCC and NESC standards and report noncompliance.

Skills

Independent worker

Map reading

Time management

Communication skills

Problem solving

Education

High school diploma or GED

Tools

Underground locator

TDR

Job description

WOW! Internet, Cable & Phone is seeking a Utility Locator to identify existing plans using metallic cable locating devices and support broadband installations from consumer devices to exterior tap locations.

The role requires reading maps, measuring distances, and ensuring safety and compliance with FCC and NESC standards while maintaining professional conduct and punctual attendance.