Field Service Technician: Utility Locator

WOW!; Livonia (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

WOW! is hiring a Utility Locator in Livonia, MI to locate buried cables using a metallic locating device and support broadband installations from the consumer drop to exterior tap location.

The role requires reading maps and system prints, performing measurements with tapes, using underground locator and TDRA testing gear, and maintaining safety and professional standards on job sites, including evenings or weekends as needed.

Qualifications

• Able to present technical information to a non-technical audience.
• Able to work independently.
• Able to accurately measure distances using tapes and other measure devices.
• Able to use assigned testing equipment including but not limited to underground locator and TDRA.
• Able to operate office equipment, fax, copier, etc.
• Able to handle escalations and time-critical issues.
• Able to read street maps and system prints.
• Able to work flexible hours as required, including evenings, weekends and on-call shifts.
• Must have a valid drivers license and good driving record.

Responsibilities

• Prioritizes and completes locating work in a timely fashion according to scheduling requirements.
• Reads maps and system prints to determine where located jobs will be completed.
• Communicates work inquiries and results by email with supervisor, contractor or relevant parties.
• Assures system security by terminating unused ports and tag drops and locking pedestals.
• Takes voltage measurements and uses testing equipment.
• Maintains professional appearance and behavior at all times.
• Maintains attendance and vehicle in proper working order per policy.
• Trains employees as required.
• Performs other duties as assigned by WOW!.

Skills

Technical communication

Independent worker

Distance measurement

Testing equipment

Office equipment

Escalation handling

Maps & prints reading

Flexible hours

Valid driver's license

Education

High school diploma or GED

Tools

Underground locator

TDRA

Job description

WOW! is hiring a Utility Locator in Livonia, MI to locate buried cables using a metallic locating device and support broadband installations from the consumer drop to exterior tap location.

The role requires reading maps and system prints, performing measurements with tapes, using underground locator and TDRA testing gear, and maintaining safety and professional standards on job sites, including evenings or weekends as needed.