Field Service Technician, USA

X Shore; Cleveland (OH); Remote; USD 75,000 - 105,000; Full time

Benefits offered by this job

Warranty bonus

Tools provided

Direct engineer access

Job summary

X Shore seeks an experienced marine/EV service technician to work remotely from a home base in the United States, with up to 50% travel to dealers and owners across the US. You will diagnose high‑voltage, propulsion, charging and onboard software issues on boats and sign off before handover.

You will train dealer and marina technicians, certify them as X Shore service partners, and manage warranty cases from first report to closure, coordinating parts from Sweden.

Qualifications

• 5+ years as marine or EV technician.
• High-voltage certification or willingness to obtain within 90 days.
• Comfortable with diagnostics software, CAN bus and battery systems.
• Able to travel 50% and train others.

Responsibilities

• Commission boats at dealers/owners and sign off before handover.
• Diagnose and repair HV, propulsion, charging and software issues on site.
• Train dealer and marina technicians and certify them as X Shore service partners.
• Run warranty cases from first report to closed, parts ordered from Sweden.
• Keep a service log per boat and report open issues weekly.

Skills

Marine technician

EV technician

High-voltage certification

Diagnostics software

CAN bus

Battery systems

Customer calmness

Travel readiness

Tools

Diagnostics software

CAN bus

Battery management systems

Job description

Where you will be

East Coast or Great Lakes preferred (near our existing boats). Home-based, with travel across the US.

Who you will report to

General Manager USA, with technical direction from our service lead in Sweden

When you will start

by 1 March 2027

What You Will Do

• Commission new boats at dealers and owners, and sign off before handover
• Diagnose and repair high-voltage, propulsion, charging and software issues on site
• Train dealer and marina technicians, and certify them as X Shore service partners
• Run warranty cases from first report to closed, with parts ordered from Sweden
• Keep a service log per boat and report open issues weekly

What we look for

• 5+ years as a marine or EV technician; high-voltage certification or willing to get it in your first 90 days
• Comfortable with diagnostics software, CAN bus and battery systems
• Calm with an owner on a dock who wants an answer now
• Able to travel 50% and to teach others what you know
• Authorized to work in the US and holding a valid driver's licence

What we offer

Salary plus a bonus tied to warranty turnaround and partner certifications. Travel, tools and training paid. Direct line to the engineers who built the boat.

About X Shore

X Shore builds electric boats in Nyköping, Sweden. Our boats are in daily use with owners, rental fleets and hotel partners across Europe, the US and the Middle East. We are a small company growing its dealer network in 2027.