Field Service Technician, USA

Xshore; Cleveland (OH); Remote; USD 65,000 - 95,000; Full time

Job summary

X Shore is seeking a field-based service technician to commission boats, diagnose high‑voltage and propulsion issues, and train dealer technicians across the US. The role requires strong diagnostics with CAN bus and battery expertise and a willingness to travel up to 50% while maintaining service logs and warranty cases.

You will report to the General Manager USA with tech direction from Sweden, starting by March 1, 2027.

Qualifications

• 5+ years as a marine or EV technician; HV certification required or willing to obtain it within 90 days.
• Familiar with diagnostics software, CAN bus, and battery systems.
• Willing to travel up to 50% and able to educate others.
• Authorized to work in the US with a valid driver's license.

Responsibilities

• Commission new boats at dealers and owners and sign off before handover.
• Diagnose and repair high-voltage, propulsion, charging and software issues on site.
• Train dealer and marina technicians and certify them as X Shore service partners.
• Run warranty cases from first report to closed, with parts ordered from Sweden.
• Keep a service log per boat and report open issues weekly.

Skills

Marine/EV tech

HV certification

Diagnostics software

CAN bus

Battery systems

Travel 50%

US work authorization

Driver's license

Job description

Where you will be

East Coast or Great Lakes preferred (near our existing boats). Home-based, with travel across the US.

Who you will report to

General Manager USA, with technical direction from our service lead in Sweden

When you will start

by 1 March 2027

What you will do

• Commission new boats at dealers and owners, and sign off before handover
• Diagnose and repair high-voltage, propulsion, charging and software issues on site
• Train dealer and marina technicians, and certify them as X Shore service partners
• Run warranty cases from first report to closed, with parts ordered from Sweden
• Keep a service log per boat and report open issues weekly

What we look for

• 5+ years as a marine or EV technician; high-voltage certification or willing to get it in your first 90 days
• Comfortable with diagnostics software, CAN bus and battery systems
• Calm with an owner on a dock who wants an answer now
• Able to travel 50% and to teach others what you know
• Authorized to work in the US and holding a valid driver's licence

What we offer

Salary plus a bonus tied to warranty turnaround and partner certifications. Travel, tools and training paid. Direct line to the engineers who built the boat.

About X Shore

X Shore builds electric boats in Nyköping, Sweden. Our boats are in daily use with owners, rental fleets and hotel partners across Europe, the US and the Middle East. We are a small company growing its dealer network in 2027.