Field Service Technician - UPS & Battery Systems

Vertiv; City of Rochester (NY); On-site; USD 55,000 - 80,000; Full time

Job summary

Vertiv in Rochester, NY is seeking a Field Service Technician to perform on-site service and break-fix on UPS, power distribution units, and battery systems. Travel is required and training will support independence as you gain certification.

You will interact with customers, document service reports, and maintain safety standards while supporting Vertiv’s Edge market segment, including retail, financial, and municipal customers.

Qualifications

• ASEET or AMEET, or progress towards, is preferred.
• High School or Vocational School Diploma.
• 2-4 years military experience in a related technical field.
• 0-2 years of relevant industry experience.

Responsibilities

• Perform service tasks as assigned and as per company policies and procedures.
• Render on-site and phone assistance to customers.
• Communicate with Technical Support on technical or procedural issues.
• Implement Field Change Notices per published guidelines.
• Maintain safety and PPE compliance and vehicle upkeep.
• Prepare timely service reports and documentation.

Skills

ASEET/AMEET

High School Diploma

Military experience

Relevant industry experience

Communication skills

Time management

Collaboration

Electrical test equipment

Technical documentation

Microsoft Office

Vertiv software

Education

ASEET/AMEET

High School Diploma

Tools

Microsoft Office

Vertiv software

Electrical test equipment

Job description

Vertiv in Rochester, NY is seeking a Field Service Technician to perform on-site service and break-fix on UPS, power distribution units, and battery systems. Travel is required and training will support independence as you gain certification.

You will interact with customers, document service reports, and maintain safety standards while supporting Vertiv’s Edge market segment, including retail, financial, and municipal customers.