Field Service Technician — UPS & Battery Power Expert

Vertiv Group Corporation; Ashburn (VA); On-site; USD 56,000 - 70,000; Full time

Job summary

Vertiv Group Corporation is seeking a Field Service Technician to perform scheduled and remedial service on UPS, PDUs, and battery systems. The role emphasizes customer rapport, on-the-job training, and support for the Edge market segment including retail, financial, and municipal customers.

Responsibilities include on-site service, guidance from Technical Support, adherence to safety guidelines, and accurate administrative tasks.

Qualifications

• ASEET or AMEET, or progress towards, is preferred.
• High School or Vocational School Diploma
• 2-4 years military experience in a related technical field
• 0-2 years of relevant industry experience

Responsibilities

• Perform service tasks as assigned and as per company policies and procedures
• Capable of working under direct supervision or independently based upon training completion
• Render on-site and phone assistance to customers
• Communicate with Technical Support on technical or procedural issues
• Implement Field Change Notices per published guidelines
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

Skills

Communication

Time management

Collaboration

Administrative tasks

Education

High School Diploma

ASEET/AMEET

Tools

Electrical test equipment

Microsoft Office

Vertiv software

Job description

Vertiv Group Corporation is seeking a Field Service Technician to perform scheduled and remedial service on UPS, PDUs, and battery systems. The role emphasizes customer rapport, on-the-job training, and support for the Edge market segment including retail, financial, and municipal customers.

Responsibilities include on-site service, guidance from Technical Support, adherence to safety guidelines, and accurate administrative tasks.