Field Service Technician: Troubleshoot & Install On-Call

Facility Solutions Group, Inc.; West Palm Beach (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

Facility Solutions Group, Inc. is seeking a field service technician to support customers at their location in West Palm Beach, FL, performing troubleshooting, setup, and installation of systems and equipment.

You will troubleshoot, diagnose, and repair units in the field, maintain service call records, provide on-call emergency service, and educate customers on preventive maintenance and safety while delivering strong customer service both in person and by phone.

Responsibilities

• Troubleshoot, diagnose, and repair units in the field.
• Maintain records of service calls, training, and expenses.
• Provide on-call emergency service as required and communicate with the department manager in the field.
• Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
• Perform other duties assigned by the manager.

Job description

Facility Solutions Group, Inc. is seeking a field service technician to support customers at their location in West Palm Beach, FL, performing troubleshooting, setup, and installation of systems and equipment.

You will troubleshoot, diagnose, and repair units in the field, maintain service call records, provide on-call emergency service, and educate customers on preventive maintenance and safety while delivering strong customer service both in person and by phone.