On-Call Field Service Technician: Install & Repair

Facility Solutions Group, Inc.; Lake Park (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

Facility Solutions Group, Inc. is seeking a field service technician to support customers in Lake Park, FL, performing troubleshooting, setup, and installation of systems and equipment.

You will travel to customer sites, diagnose and repair units, keep detailed records, and provide on-call emergency service as needed, while communicating with the department manager. The role emphasizes preventive maintenance education for customers and strong phone and in-person service skills, with other duties

Qualifications

• Troubleshoot, diagnose, and repair units while in the field.
• Maintain records of service calls, training, and expenses.
• Provide on-call emergency service as required and communicate with the department manager while in the field.
• Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
• Perform other duties assigned by the manager.

Responsibilities

• Troubleshoot, diagnose, and repair units while in the field.
• Maintain records of service calls, training, and expenses.
• Provide on-call emergency service as required and maintain communication with the department manager while in the field.
• Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
• Perform other duties assigned by the manager.

Skills

Troubleshooting

Customer service

Field service

Job description

Facility Solutions Group, Inc. is seeking a field service technician to support customers in Lake Park, FL, performing troubleshooting, setup, and installation of systems and equipment.

You will travel to customer sites, diagnose and repair units, keep detailed records, and provide on-call emergency service as needed, while communicating with the department manager. The role emphasizes preventive maintenance education for customers and strong phone and in-person service skills, with other duties