Field Service Technician — Travel to Client Sites

Glory Global; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401k plan with employer match

Paid parental leave

Comprehensive benefits package

Job summary

Glory Global is seeking a Field Service Technician in Knoxville, TN, to provide critical customer service and handle repairs on high-speed cash-handling equipment. Applicants should have experience in technical field service repair, excellent customer service skills, and the ability to troubleshoot complex systems.

The role also requires knowledge of Microsoft Office, the capacity to work independently, and the ability to lift items up to 50 pounds. This position offers a comprehensive benefits package and a company vehicle.

Qualifications

• 3-5 years of technical field service repair experience preferred.
• Certificates in mechanics, electronics, or automation preferred.
• Ability to lift up to 50 pounds without assistance.

Responsibilities

• Diagnose system problems and make repairs.
• Manage customer interactions during service.
• Adhere to safety guidelines and complete training.

Skills

Customer service skills

Logical troubleshooting

Ability to read schematics

Experience with cash-handling equipment

Microsoft Office proficiency

Education

Professional studies in electro-mechanics or electrical engineering

Tools

High-speed cash-handling equipment

Personal computers

Job description

Glory Global is seeking a Field Service Technician in Knoxville, TN, to provide critical customer service and handle repairs on high-speed cash-handling equipment. Applicants should have experience in technical field service repair, excellent customer service skills, and the ability to troubleshoot complex systems.

The role also requires knowledge of Microsoft Office, the capacity to work independently, and the ability to lift items up to 50 pounds. This position offers a comprehensive benefits package and a company vehicle.