Field Service Technician — Travel & On-Call

Great Lakes Petroleum Co.; Raleigh, Northern (NC, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Paylocity is seeking a Service Technician to deliver field service installation, startup, repairs, and maintenance of fuel tank products for customers. You will perform installations, diagnose issues, and provide on-site support while ensuring safety and regulatory compliance.

Occasional travel and on-call duties are required. You will collaborate with the technical team, interpret customer requirements, and offer practical recommendations to achieve reliable operation.

Qualifications

• Valid driver’s license with clean MVR and safe driving history.
• CDL preferred but not required for this role.
• Experience in fuel tank installation and maintenance is preferred.
• Must meet DOT and FMCSA physical requirements.
• Ability to troubleshoot, test, repair and service technical equipment.
• Ability to travel to various locations for work.
• Familiarity with mobile tools and applications.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage all onsite tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle in a safe manner.
• Follow all company’s field procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• On call required for contaminations, marine and spills.
• May travel out of town/state for projects.

Skills

Valid driver's license

CDL preferred

Troubleshooting

Field service experience

Vehicle operation

Mobile tools & apps

Tools

Mobile tools

Job description

Paylocity is seeking a Service Technician to deliver field service installation, startup, repairs, and maintenance of fuel tank products for customers. You will perform installations, diagnose issues, and provide on-site support while ensuring safety and regulatory compliance.

Occasional travel and on-call duties are required. You will collaborate with the technical team, interpret customer requirements, and offer practical recommendations to achieve reliable operation.