Field Service Technician – Security Systems

Securitas Electronic Security, Inc.; Nipomo (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Health benefits

401K with match

Paid time off

Educational assistance

Growth opportunities

Tech gear provided

Employee discounts

Job summary

Securitas Technology provides security solutions and services to clients worldwide. This role covers post-installation support, troubleshooting, and on-site software upgrades for integrated access control, CCTV, and alarm systems.

You will document changes, perform pre-deployment testing, and collaborate with teams on special projects. The position emphasizes client communication, technical documentation, and maintenance to ensure system uptime and optimal performance across sites.

Qualifications

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Fire alarm experience: Bosch, Silent Knight preferred; other brands a plus.
• NICET certification or State Fire License preferred.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.)
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Verbal communication

Written communication

Microsoft Office

Low voltage installation

Access control knowledge

CCTV knowledge

Fire alarm systems

IP networking

Teamwork

Analytical thinking

Education

High School diploma or equivalent

Tools

NICET certification

State Fire License

ESA Certification

NTS Certification

Job description

Securitas Technology provides security solutions and services to clients worldwide. This role covers post-installation support, troubleshooting, and on-site software upgrades for integrated access control, CCTV, and alarm systems.

You will document changes, perform pre-deployment testing, and collaborate with teams on special projects. The position emphasizes client communication, technical documentation, and maintenance to ensure system uptime and optimal performance across sites.