Field Service Technician – Security & Life-Safety

Securitas Electronic Security, Inc.; Lee's Summit (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid training

Company vehicle

Insurance package

401K with match

Paid time off

Educational assistance

Growth opportunities

Employee discounts

Job summary

Securitas Technology, a leading security solutions provider, seeks a skilled service technician to respond to alarms, perform maintenance, and install upgrades on fire and security systems. You will diagnose faults, configure access control, document actions, and support customers on-site with professional service.

Ideal candidates hold relevant licenses, ES A certification, and strong communication and time-management skills to ensure compliant, reliable systems across client sites.

Qualifications

• High School diploma or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarms, intrusion systems and fire alarms.
• ESA Certified Alarm Technician required.
• Iowa Fire Protection System License through DIAL required.
• Strong communication and time management skills.

Responsibilities

• Respond to service calls, inspections, and trouble tickets for fire alarm, intrusion, access control, and video surveillance systems.
• Diagnose, troubleshoot, and repair system faults in the field, working independently or with others.
• Perform preventive maintenance, testing, and inspections on life safety and electronic security systems.
• Configure, program, and make routine system changes including user permissions, access control databases, panel programming, and device configuration.
• Document all service activity and prepare detailed reports and recommendations.
• Install, commission, and support software, firmware, and hardware upgrades.
• Assist with system expansions, device additions, and equipment replacements.
• Provide professional on-site customer support and guidance.

Skills

Access control

CCTV

Fire alarms

Intrusion systems

Microsoft Office

Written communications

Verbal communications

Problem solving

Time management

Customer service

Education

High School diploma or equivalent

Job description

Securitas Technology, a leading security solutions provider, seeks a skilled service technician to respond to alarms, perform maintenance, and install upgrades on fire and security systems. You will diagnose faults, configure access control, document actions, and support customers on-site with professional service.

Ideal candidates hold relevant licenses, ES A certification, and strong communication and time-management skills to ensure compliant, reliable systems across client sites.