On-Site Security Systems Technician II

Securitas Electronic Security, Inc.; Stone Mountain (GA); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Company vehicle

Company cell phone

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with match

Paid time off

Job summary

Securitas Technology, a leader in security solutions, seeks technically minded individuals to service post-installation security systems at customer sites. The role involves trouble-ticket response, diagnostics, and on-site software upgrades.

Ideal candidates will have experience with low voltage equipment and strong communication skills. A proactive attitude and teamwork are essential for ensuring uptime and system reliability across client sites.

Qualifications

• High School diploma or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion and fire alarm systems.
• Strong working knowledge of Microsoft Office.
• Strong written and verbal communications skills.
• Working knowledge of network communications and IP addressing.
• Excellent problem solving and analytical skills.
• Excellent time management skills.
• Positive attitude and strong work ethic.
• Certifications in enterprise grade CCTV and Access Control systems a plus.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.).
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing deployment aspects for technical and non-technical audiences.
• Perform pre-deployment end to end testing of upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Written and verbal communication

Problem solving

Time management

Analytical skills

Positive attitude

Tools

Microsoft Office

Job description

Securitas Technology, a leader in security solutions, seeks technically minded individuals to service post-installation security systems at customer sites. The role involves trouble-ticket response, diagnostics, and on-site software upgrades.

Ideal candidates will have experience with low voltage equipment and strong communication skills. A proactive attitude and teamwork are essential for ensuring uptime and system reliability across client sites.