Field Service Technician - Security & Access Control

Securitas Technology Corporation; Raleigh (NC); On-site; USD 74,501,000 - 100,289,000; Full time

Benefits offered by this job

Company Vehicle

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Match

Paid vacation

Job summary

Securitas Technology Corporation in Raleigh, NC is seeking a full-time on-site Systems Technician to support post-installation issues on access control, CCTV, intrusion, and fire alarm systems.

You will respond to trouble tickets, perform on-site software upgrades, and document changes using a change-control system. A High School diploma is required and an EL06 license or near eligibility is strongly preferred. Training and career growth are offered.

Qualifications

• Requires active EL06 license or near to obtaining it.
• Experience with access control, CCTV, intrusion, and fire alarm systems.
• Strong problem solving and written/verbal communication skills.
• On-site installation and post-install support.

Responsibilities

• Respond to trouble tickets to ensure uptime and performance.
• Diagnose and resolve application issues individually or in a team.
• Perform preventative maintenance to maximize availability.
• Document system modifications through a change control tracking system.
• Produce technical documentation for both technical and non-technical audiences.
• Perform pre-deployment end-to-end testing of upgrades and major modifications.
• Perform on-site installations of software upgrades and major modifications.

Skills

EL06 license

Hardware installation

Troubleshooting

System documentation

Customer communication

Team collaboration

Low voltage wiring

Enterprise CCTV systems

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Securitas Technology Corporation in Raleigh, NC is seeking a full-time on-site Systems Technician to support post-installation issues on access control, CCTV, intrusion, and fire alarm systems.

You will respond to trouble tickets, perform on-site software upgrades, and document changes using a change-control system. A High School diploma is required and an EL06 license or near eligibility is strongly preferred. Training and career growth are offered.