Field Service Technician - Security & Access Control

CGL Electronic Security, Inc.

Boston (MA)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Job summary

CGL Electronic Security, Inc. is seeking a full-time Service Technician to service, troubleshoot, and repair electronic security and video surveillance systems for our customers in the Westwood, MA area and surrounding regions.

You will join a tight-knit team with senior techs sharing knowledge, a take-home service vehicle, and on-call responsibilities. The role requires travel to local jobsites and independent work in the field.

Qualifications

3+ years servicing, installing, or programming access control systems.
Valid driver's license with a clean record.
Experience with Software House (required).
Ability to travel locally to jobsites on a regular basis.
Comfortable working at heights and handling hand/power tools.
Able to work under pressure and independently with minimal supervision.

Responsibilities

Provide excellent service to every customer, every time.
Respond to service calls, scheduled maintenance, and emergency/after-hours calls.
Diagnose, troubleshoot, and fix problems with security, access control, and video systems.
Program and configure system software.
Fill out clear, accurate service reports after every job.
Represent CGL as the customer’s go-to service provider.