Field Security Technician: Video & Access Control

CGL Electronic Security, Inc.; Brockton (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

CGL Electronic Security, Inc. is seeking a full-time Service Technician to service, troubleshoot, and repair electronic security and video surveillance systems for customers in the Westwood area and surrounding regions.

You will work independently, operate a take-home service vehicle, rotate on-call, and join a tight-knit team where senior techs share knowledge and new ideas are welcomed.

Qualifications

• 3+ years servicing, installing, or programming access control systems.
• Valid drivers license with a clean record.
• Experience with Software House required.
• Ability to travel locally to jobsites regularly; rare overnight travel.
• Comfortable with heights and hand/power tools.
• Able to work independently and under pressure.
• Strong communication with customers.
• Basic computer skills: MS Office (Outlook, Word, Excel).
• High school diploma or GED.

Responsibilities

• Provide service, troubleshoot, and repair electronic security and video surveillance systems.
• Respond to service calls, scheduled maintenance, and emergency/after-hours calls.
• Diagnose, troubleshoot, and fix problems with security, access control, and video systems.
• Program and configure system software.
• Fill out clear, accurate service reports after every job.
• Use hand and power tools and work at heights on a ladder or lift when needed.
• Represent CGL as the customers go-to service provider.

Skills

Access control systems

Technical support

Field service

Windows/MS Office

Communication skills

Education

High school diploma/GED

Equivalent experience

Tools

Software House

Job description

CGL Electronic Security, Inc. is seeking a full-time Service Technician to service, troubleshoot, and repair electronic security and video surveillance systems for customers in the Westwood area and surrounding regions.

You will work independently, operate a take-home service vehicle, rotate on-call, and join a tight-knit team where senior techs share knowledge and new ideas are welcomed.