Field Service Technician: Retail IT & POS Support (Car)

CVS Health

Saint Paul (MN)

On-site

USD 53,010,000 - 101,120,000

Full time

14 days+
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Benefits offered by this job

Company car
Company phone
Bonus eligibility

Job summary

CVS Health in Minneapolis, MN is seeking a Field Service Technician to provide hands-on technical support for POS, pharmacy systems and inventory hardware across CVS locations.

The role requires 1+ year hardware troubleshooting, a valid driver's license, ability to lift 75 lbs and work days, nights, weekends or holidays; on-call 24 hours; a company car and phone are provided. Travel within the Minneapolis metro is expected.

Qualifications

  • 1+ years of hands-on hardware troubleshooting, maintenance and repairs.
  • Valid Driver’s License with no major violations.
  • Willingness to drive between CVS locations within the Minneapolis, MN Metro.
  • Available to work days, nights, weekends and holidays.
  • Ability to lift 75 lbs and occasionally work on a ladder.

Responsibilities

  • Delivers technical support for POS, pharmacy systems, photo kiosks and inventory management.
  • Performs routine maintenance and hardware upgrades to ensure smooth operation.
  • Integrates new equipment and configures connectivity across stores.
  • Conducts complex troubleshooting and implements solutions.
  • Maintains records of service calls and equipment installations.
  • Collaborates with help desk, network engineers and software developers.
  • Provides outstanding customer service during installation and repair of retail equipment.
  • Ensures IT parts and supplies are stocked and orders placed as needed.

Skills

Hardware troubleshooting
Customer service
Driver license

Education

High School diploma or GED

Tools

POS systems
Pharmacy systems
Inventory management systems

Job description

CVS Health in Minneapolis, MN is seeking a Field Service Technician to provide hands-on technical support for POS, pharmacy systems and inventory hardware across CVS locations.

The role requires 1+ year hardware troubleshooting, a valid driver's license, ability to lift 75 lbs and work days, nights, weekends or holidays; on-call 24 hours; a company car and phone are provided. Travel within the Minneapolis metro is expected.

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