Field Service Technician — Printer & Document Solutions

Ubeo, Llc; San Angelo (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Health Reimbursement Account options

Life and AD&D insurance

Flexible Spending & Health Savings

Pet Insurance

Pre-paid legal coverage

403(b)/retirement plan with company T

Generous vacation/holiday/sick leave

Job summary

UBEO Business Services in San Angelo, TX, is seeking a Field Service Technician to join our service team. This role focuses on maintaining and repairing office product equipment while promoting high customer satisfaction.

The ideal candidate has 2–5 years in the field and a technical background with Manufacturer Core Basics and training. Local travel to client sites is required; sign-on bonus is offered.

Qualifications

• High School or GED is required.
• Associates degree or equivalent technical training.
• Successful completion of Manufacturer Core Basics and 2 Manufacturer Training Classes.
• 2–5 years industry or equivalent experience.

Responsibilities

• Maximize equipment uptime through timely response and effective repair.
• Manage asset utilization to achieve financial targets and customer value.
• Analyze customer needs, identify opportunities, and influence sales growth.
• Communicate professionally with customers, field service, sales, and management.
• Complete administrative tasks accurately and on time.
• Provide feedback with call close details, parts usage, and meter readings.
• Perform other activities to support UBEO and service organization.

Skills

Technical knowledge/skills

Analysis

Attention to detail

Business skills

Verbal and written communications

Planning and organizing

Teamwork

Follow-up

Education

High School or GED

Associates Degree or technical training

Manufacturer Core Basics

2 Manufacturer Training Classes

Tools

Manufacturer training programs

Job description

UBEO Business Services in San Angelo, TX, is seeking a Field Service Technician to join our service team. This role focuses on maintaining and repairing office product equipment while promoting high customer satisfaction.

The ideal candidate has 2–5 years in the field and a technical background with Manufacturer Core Basics and training. Local travel to client sites is required; sign-on bonus is offered.