Field Service Technician – Paving Equipment & Diagnostics

Empire Cat; Mesa (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Empire Cat is seeking a field technician to repair and service Caterpillar and allied machines. The role involves diagnosing malfunctions, preparing equipment for delivery, and communicating findings to clients and management.

You may travel to remote locations and work extended overnight stays as needed. Responsibilities include maintaining client relations, repairing and reconditioning equipment, and preparing detailed service reports.

Qualifications

• High school diploma or GED.
• Current driver’s license.
• DOT licensing, medical card, and endorsements as vehicle size dictates.
• Minimum of 6 months related experience.
• Must be able to communicate in English.

Responsibilities

• Troubleshoot and diagnose equipment malfunctions and failures.
• Maintain good client relations and support for corporate marketing objectives.
• Repair, recondition, and maintain equipment and components.
• Prepare service reports.
• Plan and control cost of repair jobs.
• Maintain company equipment – keep in good clean orderly condition.
• Work safely at all times and comply with safety policies.

Skills

Diagnostics

CAT knowledge

CDL

Communication

Safety compliance

Troubleshooting

Education

High school diploma or GED

Tools

CAT diagnostic tools

Job description

Empire Cat is seeking a field technician to repair and service Caterpillar and allied machines. The role involves diagnosing malfunctions, preparing equipment for delivery, and communicating findings to clients and management.

You may travel to remote locations and work extended overnight stays as needed. Responsibilities include maintaining client relations, repairing and reconditioning equipment, and preparing detailed service reports.