Field Service Mechanic - Heavy Equipment & CAT Diagnostics

Empire Southwest; Reno (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

Empire Southwest seeks a field service technician to repair, recondition, and service Caterpillar and allied machines in the field. You will prepare equipment for delivery, troubleshoot malfunctions, and communicate findings to clients and management.

Expect extended overnight travel as needed; maintain safety standards and report on service activities. Strong diagnostic and teamwork skills are essential for success in this role.

Qualifications

• High school diploma or GED required.
• Current driver’s license and DOT licensing/medical card as required.
• Minimum 6 months related experience.
• Must be able to communicate in English (speak/read/write).
• Completion of TRAIN test evaluation.

Responsibilities

• Troubleshoot and diagnose equipment malfunctions and failures.
• Maintain client relations and support marketing objectives.
• Repair, recondition, and maintain equipment and components.
• Prepare service reports.
• Plan and control cost of repair jobs.
• Work safely and comply with company policies.

Skills

Communication

Technical skills

Diagnostic equipment

Safety awareness

Teamwork

CDL if required

CAT components knowledge

Education

High School Diploma or GED

DOT licensing/medical card

Tools

Diagnostic equipment

Forklift certification

Job description

Empire Southwest seeks a field service technician to repair, recondition, and service Caterpillar and allied machines in the field. You will prepare equipment for delivery, troubleshoot malfunctions, and communicate findings to clients and management.

Expect extended overnight travel as needed; maintain safety standards and report on service activities. Strong diagnostic and teamwork skills are essential for success in this role.