Field Service Technician – Packaging Systems & Solutions

Sealed Air Corporation; Santa Fe Springs (CA); Presencial; USD 72.000 - 103.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discounts

Flexible spending account

Health insurance

Life insurance

Paid elder care

Paid time off

Parental leave

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

Descripción de la vacante

Sealed Air Corporation is seeking a Cushioning Technical Sales Representative to service customers, deliver training, and promote Sealed Air packaging solutions across a designated region.

You will build strong customer relationships, identify new sales opportunities, and ensure achievement of annual sales forecasts in the Protective business. Daily travel and CRM documentation are expected in this role.

Formación

• BA/BS Degree or equivalent experience.
• 1+ years of high level mechanical and/or sales expertise.
• 3+ years of MS Office (Word/Excel/PowerPoint).
• Valid Driver’s license.
• Ability to travel daily (occasional overnight travel).
• Strong listening, written, and verbal communication skills.
• Packaging experience is a plus.
• Ability to read and understand technical drawings/troubleshooting charts.
• Ability to develop accounts, build relationships, and influence decision-making.
• Ability to work across teams and navigate complex environment.
• Goal-focused/deadline-driven/results-oriented; Self-starter and coachable.
• Strong time management, detail-oriented, and highly organized.
• Experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
• Excellent listening, negotiation and presentation abilities.

Responsabilidades

• Installs Packaging Systems and Delivers Training – Install packaging systems at customer locations in designated region; train operators in packaging process, system capabilities, system safety procedures; answer questions asked by customer related to equipment, health, safety, and environment
• Services and Maintains Packaging Systems – Repair and troubleshoot equipment breakdowns for customers; help identify potential issues in advance and recommend improved policies/procedures; take ownership and maintain high level of quality; follow standards; provide technical information and explanations
• Demonstrates Solution Knowledge – Understand and clearly articulate full suite of Sealed Air Product Care Solutions, products, and programs to end users
• Leverages Consultative Approach with Customers - understand customer needs/challenges, build relationships, and become trusted advisor while servicing accounts; encourage upgrades; build understanding of competitor information and trends
• Develops New Sales Opportunities - work in partnership with sales team to identify additional packaging solution opportunities in existing accounts; sell additional service agreements, spare parts, related items, new products/equipment/applications, and/or upgrades to existing customers; prepare quotations
• Manages Administrative Duties and Collaborates Internally – complete CRM documentation, inventory tracking, problem tracking, travel and expense reports, and other required documentation; liaise closely with Customer Service on issues such as customer information, product details, pricing, etc. to support smooth processing of orders; liaise with Packaging Application Center as necessary; work according to code of conduct; champion organization priorities
• Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Conocimientos

Mechanical expertise

Sales experience

Educación

BA/BS Degree or equivalent experience

Herramientas

MS Office

Descripción del empleo

Sealed Air Corporation is seeking a Cushioning Technical Sales Representative to service customers, deliver training, and promote Sealed Air packaging solutions across a designated region.

You will build strong customer relationships, identify new sales opportunities, and ensure achievement of annual sales forecasts in the Protective business. Daily travel and CRM documentation are expected in this role.