Field Service Technician: On-site Troubleshooter & Mechanic

Kärcher; New York (NY); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plan

Paid Holidays (11 per year)

Flexible PTO

401K matching plans

Disability insurance

Job summary

Kärcher in New York is seeking a technically skilled technician to accurately complete mobile work orders, capture equipment details, parts and expenses, and document work performed with notes, photos, and signatures.

The role requires 3–5 years of mechanical or electro-mechanical experience, a valid driver’s license, a high school diploma, and strong customer service. We offer a comprehensive benefits package and an incentive program.

Qualifications

• 3–5 years of related mechanical or technical experience.
• Troubleshooting corded electric, battery, and/or combustion engine equipment.
• Strong electro-mechanical skills and a clean driving record.

Responsibilities

• Accurately and timely completion of mobile work orders, including capturing labor, travel time, equipment details, parts, expenses, and notes with photos.
• Responsive interaction with customers and high level of service.
• Submit report documents: timesheets, repair orders, checklists, and logs.
• Identify additional revenue opportunities: PM service, refurb equipment, spare parts, and rentals.
• On-site installation, repair, maintenance, testing, and diagnostics; report discrepancies.

Skills

Electro-mechanical skills

Troubleshooting

Customer service

Education

High school diploma or equivalent

Job description

Kärcher in New York is seeking a technically skilled technician to accurately complete mobile work orders, capture equipment details, parts and expenses, and document work performed with notes, photos, and signatures.

The role requires 3–5 years of mechanical or electro-mechanical experience, a valid driver’s license, a high school diploma, and strong customer service. We offer a comprehensive benefits package and an incentive program.