Field Service Technician - On‑Site Repair Pro

Alfred Kärcher SE & Co. KG

New York (NY)

On-site

USD 41,000 - 47,000

Full time

9 days ago

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Benefits offered by this job

Medical, Dental and Vision plan

Paid Holidays (11 per year)

Flexible PTO

HAS, FSA and 401K matching plans

Paid sick time, disability insurance

Job summary

Alfred Kärcher SE & Co. KG in New York, NY is seeking a Field Service Technician to complete mobile work orders accurately, capture labor and travel times, document equipment details (make, model, serial), parts used, and attach notes, photos, and customer signatures within the system.

You will provide responsive service to customers, handle daily reporting including timesheets and repair orders, diagnose errors, perform on-site installation, maintenance and testing, and pursue revenue

Qualifications

3 to 5 years of related mechanical or technical experience.
Strong electro-mechanical skills.
Valid driver’s license with a clean driving record.

Responsibilities

Accurately complete mobile work orders, including capturing labor and travel time stamps, equipment list (make, model, serial number), parts used, and/or used, detailed notes, root cause identification, and attachments (photos, signatures) in the system.
Responsive interaction with customers and providing a high level of service.
Submit all required business reporting documentation (timesheets, repair orders, machine checklists, receiving records, expense reports, repair order logs).
Recognize and secure additional revenue opportunities – PM service agreements, spare parts, refurb equipment, short-term rental, and other on-site equipment.