On-Site Electro-Mechanical Field Technician

Kärcher; Aurora (IL); On-site; USD 58,000 - 71,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Paid Holidays

Flexible PTO

HAS, FSA, and 401K matching

Paid sick time and disability

Job summary

Kärcher is seeking an on-site Service Technician in the United States to accurately complete Astea Mobile work orders, track labor/time, parts, and customer signatures. You will interact with customers, handle service reporting, and pursue additional revenue opportunities.

Responsibilities include on-site installation, maintenance, and troubleshooting of equipment, with required travel. Ideal candidates have 3–5 years of mechanical/technical experience, strong electro-mechanical skills, and a

Qualifications

• 3 to 5 years of related mechanical or technical experience, troubleshooting corded electric, battery, and/or combustion engine-powered equipment.
• Strong electro-mechanical skills.
• Valid driver’s license with a clean driving record.
• High school diploma or equivalent.

Responsibilities

• Complete Astea Mobile Work Orders accurately, including labor and travel time stamps, equipment details, parts used, and customer signature.
• Provide responsive interaction with customers delivering high service levels.
• Complete business reporting documentation (timesheets, repair orders, checklists, and expense reports).
• Identify and pursue additional revenue opportunities (new customers, PM service, refurb equipment, rentals, spare parts).
• Process daily Parts Received at the tech location and report discrepancies.
• Manage on-site installation, repair, maintenance, and testing tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Perform other duties as assigned.

Skills

Mechanical experience

Electro-mechanical skills

Driver's license

Education

High school diploma or equivalent

Tools

Astea Mobile

Job description

Kärcher is seeking an on-site Service Technician in the United States to accurately complete Astea Mobile work orders, track labor/time, parts, and customer signatures. You will interact with customers, handle service reporting, and pursue additional revenue opportunities.

Responsibilities include on-site installation, maintenance, and troubleshooting of equipment, with required travel. Ideal candidates have 3–5 years of mechanical/technical experience, strong electro-mechanical skills, and a