Field Service Technician – On-site Training & Repairs

Steffes; Midland (TX); On-site; USD 34,000 - 55,000; Full time

Job summary

Steffes in Midland, TX is seeking a Field Service Technician to provide on-site technical support for Steffes products. You will troubleshoot, repair, and train customers in proper operation and maintenance.

Every day, you’ll visit customer sites, document work performed, and collaborate with the sales team to identify service opportunities. You must be able to lift and carry heavy equipment and comply with safety requirements.

Qualifications

• High school diploma or GED required.
• Willingness to work outdoors and handle adverse or hazardous conditions.
• Three years related work experience in mechanics, wiring, welding, fabrication, electronics, hydraulics, or manufacturing equipment.
• Intermediate skills in Excel, Word, and Outlook.
• Clean driving record and valid license required; DOT physical and drug testing as needed.
• An acceptable combination of education and experience may be considered.

Responsibilities

• Perform troubleshooting and repair work for Steffes products in the field.
• Lead training for proper use and maintenance of Steffes products.
• Complete field tickets promptly with documentation of work performed and materials used.
• Assist in shop work and equipment maintenance.
• Assist in managing inventory required for servicing products.
• Respond to service requests and provide timely support.
• Participate in on-call duties as required.
• Promote Steffes products and identify new product opportunities with the sales team.

Skills

Troubleshooting

Customer service

Mechanical aptitude

Safety awareness

Education

High school diploma or GED

Tools

Excel

Outlook

Job description

Steffes in Midland, TX is seeking a Field Service Technician to provide on-site technical support for Steffes products. You will troubleshoot, repair, and train customers in proper operation and maintenance.

Every day, you’ll visit customer sites, document work performed, and collaborate with the sales team to identify service opportunities. You must be able to lift and carry heavy equipment and comply with safety requirements.