Field Service Technician: Train, Troubleshoot, Travel

Stiles Machinery; Milwaukee (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Paid time off

Retirement plan

Training programs

Mileage reimbursement

Overtime pay

Job summary

Stiles Machinery is seeking a Field Service Representative to install, troubleshoot, train, and support customers on advanced machinery and software, working under pressure when needed. You will be part of a nationwide team backed by strong leadership and a comprehensive benefits package.

Regional travel averages four days per week with overtime and mileage reimbursement, and you’ll continuously develop technical skills through our training programs and knowledgeable teammates.

Qualifications

• Two years of technical schooling in electronics or a related field or equivalent hands-on experience.
• Associates or better in technical training or a related field.

Responsibilities

• Install, start up, and instruct customers on technology represented by Stiles.
• Diagnose and resolve mechanical, electrical, and operational issues in the field.
• Document work performed, problems encountered, and customer concerns clearly and promptly.
• Recommend improvements pertaining to reliability, performance, and long-term operation.
• Build trusted relationships with customers and serve as a technical partner and problem solver.

Skills

Technical aptitude

Electrical knowledge

Mechanical knowledge

Travel readiness

Customer service

Education

Associate’s degree or better in technical training

Two years of technical schooling in electronics or related field

Tools

CNC controls

PC-based controls

Industrial machinery

Job description

Stiles Machinery is seeking a Field Service Representative to install, troubleshoot, train, and support customers on advanced machinery and software, working under pressure when needed. You will be part of a nationwide team backed by strong leadership and a comprehensive benefits package.

Regional travel averages four days per week with overtime and mileage reimbursement, and you’ll continuously develop technical skills through our training programs and knowledgeable teammates.