Field Service Technician – On-Site Repairs & PM Specialist

Colonial Group; Joliet (IL); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Colonial Group is seeking a Field Service Technician to perform on-site installations, maintenance, and repairs of IPG products at customer locations. The role requires strong electronics knowledge, problem solving, and the ability to communicate technical concepts to non-technical customers.

Travel up to 50% of the time, including overnight trips by car or air, with flexibility to work extended hours and during weekends or holidays as needed.

Qualifications

• High School degree or equivalent.
• Associate degree in technology field preferred.
• 3-5 years of related experience.
• Broad knowledge of electronics and electromechanical principals.
• Proficient with PC applications including Microsoft Office.

Responsibilities

• Perform on-site installations, repairs and maintenance of IPG products at customer sites.
• Provide maintenance support and training to in-house staff when required.
• Establish and execute preventive maintenance programs for existing accounts.
• Record faults and report issues with recommended corrective actions.
• Submit work orders, RMAs and travel reports as needed.
• Support senior technicians and perform other duties as assigned.

Skills

Electronics

Electromechanical

Field installation

Troubleshooting

PC software

Communication

Driver's license

Travel readiness

Education

High School diploma

Associate degree in technology

Tools

Multimeters

Job description

Colonial Group is seeking a Field Service Technician to perform on-site installations, maintenance, and repairs of IPG products at customer locations. The role requires strong electronics knowledge, problem solving, and the ability to communicate technical concepts to non-technical customers.

Travel up to 50% of the time, including overnight trips by car or air, with flexibility to work extended hours and during weekends or holidays as needed.