Field Service Technician — On‑Site Repairs & Growth

Sonsray Inc; Phoenix (AZ); On-site; USD 93,262,000 - 140,377,000; Full time

Benefits offered by this job

Medical coverage (PPO + HSA options)

Dental, Vision, and Life insurance

401K with employer contributions

Paid time off

Uniforms provided

Boot voucher

Volunteer day off

Job summary

Sonsray Inc. is actively seeking a Field Service Technician to support our Phoenix-area customers with on-site repairs and maintenance for CASE construction machinery and related equipment. This role requires hands-on diagnostic work, welding, and safe operation of tools.

Travel to client locations is a regular part of the job. The ideal candidate has 2+ years diagnosing heavy machinery, can work independently, and holds a valid driver's license.

Qualifications

• 2+ years of experience diagnosing and troubleshooting construction equipment.
• Ability to work independently without supervision.
• Proficient in using hand, pneumatic, and electric tools safely.
• Basic computer literacy for documentation and reporting.
• Excellent communication and interpersonal skills.
• Must be over 21 years of age.
• Possess and maintain a valid Driver’s License.

Responsibilities

• Diagnose, troubleshoot, and repair engines, transmissions, hydraulic systems, and electrical components.
• Perform structural repairs, including welding.
• Follow established OEM procedures and guidelines.
• Demonstrate safe and proper application of hand, pneumatic, and electric tools.
• Document repairs and maintenance using basic computer skills for accurate job records.
• Travel regularly to customer and prospective client locations to perform on-site repairs and maintenance.
• Comply with all road signs and operate vehicles safely within legal limits and weather conditions.
• Follow all Auto and Equipment Safety rules and regulations while performing work assignments.
• Perform other duties as assigned by management to meet dealership objectives.

Skills

Troubleshooting

Electrical systems

Hydraulic systems

Welding

On-site service

Vehicle operation

Documentation

Communication

Education

High school diploma or equivalent

Tools

Hand tools

Pneumatic tools

Electrical testing equipment

Job description

Sonsray Inc. is actively seeking a Field Service Technician to support our Phoenix-area customers with on-site repairs and maintenance for CASE construction machinery and related equipment. This role requires hands-on diagnostic work, welding, and safe operation of tools.

Travel to client locations is a regular part of the job. The ideal candidate has 2+ years diagnosing heavy machinery, can work independently, and holds a valid driver's license.