Field Technician

Looking for a career where you can make an impact?; Phoenix (AZ); On-site; USD 93,097,000 - 140,376,000; Full time

Benefits offered by this job

Medical coverage

Dental, Vision, and Life insurance

401K with employer contributions

Vacation time

Uniforms provided

Boot voucher

Volunteer day

Job summary

SONSRAY in Phoenix, AZ is seeking a Field Service Technician to service CASE construction machinery in the shop or at customer sites. You will diagnose, repair, and maintain equipment, ensuring high-quality workmanship and safety.

Travel to customer locations, document repairs, and follow OEM procedures. This full-time role offers a competitive hourly pay range and a benefits package that supports employee growth and well-being.

Qualifications

• 2+ years of experience diagnosing and troubleshooting equipment (construction or heavy machinery preferred).
• Ability to work independently without supervision.
• Proficient in using hand, pneumatic, and electric tools safely.
• Basic computer literacy for documentation and reporting.
• Excellent communication and interpersonal skills.
• Must be over 21 years of age.
• Possess and maintain a valid Driver’s License for company driving purposes.

Responsibilities

• Diagnose, troubleshoot, and repair engines, transmissions, hydraulic systems, and electrical components.
• Travel regularly to customer and prospective client locations to perform on-site repairs and maintenance.
• Document repairs and maintenance using computer records.
• Follow OEM procedures and safety rules for all tasks.

Skills

Equipment diagnostics

Independent worker

Tool usage

Computer literacy

Communication skills

Driver's license

Age 21+

Tools

Hand tools

Pneumatic tools

Electric tools

Job description

Looking for a career where you can make an impact?

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Join SONSRAY and be part of a team that keeps industries moving forward!

At SONSRAY, we are more than just a dealership – we are industry leaders dedicated to keeping businesses moving. Serving the construction, transportation, and agricultural sectors, we provide top-tier equipment, exceptional customer service, and innovative solutions that drive success.

Our comprehensive offerings include equipment sales, rentals, parts, maintenance, and repairs, ensuring our customers have everything they need to operate efficiently.
With a growing team of 500+ employees across 33+ locations in 9 states, we foster a dynamic work environment that values growth, innovation, and performance-driven success.

Whether you’re looking to build your career or support industries that power our world, SONSRAY is the place to make an impact.

Job Title: Field Service Technician
Location: Phoenix, AZ
Job Type: Full-Time
Salary Range: $32.49 to $48.99 hourly, depending on experience.

Position Summary

Mobile technicians will perform service maintenance for CASE construction machinery and/or related equipment. Provide quality repairs on Construction Equipment in the shop and/or field environments.

Responsibilities

• Diagnose, troubleshoot, and repair engines, transmissions, hydraulic systems, and electrical components.
• Follow established Original Equipment Manufacturer (OEM) procedures and guidelines.
• Demonstrate safe and proper application of hand, pneumatic, and electric tools.
• Document repairs and maintenance using basic computer skills for accurate job records.
• Travel regularly to customer and prospective client locations to perform on-site repairs and maintenance.
• Comply with all road signs and operate vehicles safely within legal limits and weather conditions.
• Follow all Auto and Equipment Safety rules and regulations while performing work assignments.
• Perform other duties as assigned by management to meet dealership objectives.

Qualifications

• 2+ years of experience diagnosing and troubleshooting equipment (construction or heavy machinery preferred).
• Ability to work independently without supervision.
• Proficient in using hand, pneumatic, and electric tools safely.
• Basic computer literacy for documentation and reporting.
• Excellent communication and interpersonal skills.
• Must be over 21 years of age.
• Possess and maintain a valid Driver’s License for company driving purposes.

About Sonsray

Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.

Why work here?

At Sonsray, we value all employees, their contributions, and most importantly, their ideas! We know that the key to moving mountains is teamwork. This is what we offer our team members:

• Medical coverage (PPO + HSA options)
• Dental, Vision, and Life insurance provided at no cost
• 401K with competitive employer contributions
• 80 hours of annual vacation, increasing with years of service
• Uniforms provided annually
• Annual boot voucher of $125.00
• One full paid day off annually for community volunteer work
• Birthday meal provided by Sonsray
• Privately owned and operated, with decisions made based on core values rather than corporate directives
• Annual Holiday Party, including covered airfare and hotel for employees and a guest
• Emphasis on company growth and employee development
• Open-door policy, fostering a collaborative environment with active owner and management involvement

https://sonsray.com/about/sonsray-video-gallery/
Questions? Contact us at [e-mail] or 323.319.1900 Ext 1830
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Join the SONSRAY Team and be part of something bigger!