Field Service Technician — On-site Equipment Repair & Travel

Sonsray,-Inc.; Phoenix (AZ); On-site; USD 45,000 - 67,000; Full time

Benefits offered by this job

Medical coverage

Dental insurance

Vision insurance

Life insurance

401K

Vacation days

Uniforms provided

Boot voucher

Volunteer day

Birthday meal

Open-door policy

Career growth

Job summary

Sonsray is seeking a Field Service Technician for Phoenix, AZ. This full-time role involves performing service maintenance for CASE construction machinery and related equipment, both in shop and on-site at customer locations.

The ideal candidate has 2+ years diagnosing equipment, can work independently, and is proficient with hand, pneumatic, and electric tools. Valid driver’s license required; pipe-bone safety rules apply. Salary ranges from $32.49 to $48.99 hourly, depending on experience.

Qualifications

• 2+ years of experience diagnosing and troubleshooting equipment (construction or heavy machinery preferred).
• Ability to work independently without supervision.
• Proficient in using hand, pneumatic, and electric tools safely.
• Basic computer literacy for documentation and reporting.
• Excellent communication and interpersonal skills.
• Must be over 21 years of age.
• Possess and maintain a valid Driver’s License for company driving purposes.

Responsibilities

• Diagnose, troubleshoot, and repair engines, transmissions, hydraulic systems, and electrical components.
• Follow established OEM procedures and guidelines.
• Demonstrate safe and proper use of hand, pneumatic, and electric tools.
• Document repairs and maintenance using basic computer skills for accurate job records.
• Travel regularly to customer and prospective client locations to perform on-site repairs and maintenance.
• Comply with all road signs and operate vehicles safely within legal limits and weather conditions.
• Follow all Auto and Equipment Safety rules and regulations while performing work assignments.
• Perform other duties as assigned by management to meet dealership objectives.

Skills

Independent work

Communication

Customer service

Safety awareness

Problem solving

Tools

Hand tools

Pneumatic tools

Electric tools

Basic computer literacy

Job description

Sonsray is seeking a Field Service Technician for Phoenix, AZ. This full-time role involves performing service maintenance for CASE construction machinery and related equipment, both in shop and on-site at customer locations.

The ideal candidate has 2+ years diagnosing equipment, can work independently, and is proficient with hand, pneumatic, and electric tools. Valid driver’s license required; pipe-bone safety rules apply. Salary ranges from $32.49 to $48.99 hourly, depending on experience.