Field Technician

Sonsray Inc; Phoenix (AZ); On-site; USD 93,262,000 - 140,377,000; Full time

Benefits offered by this job

Medical coverage (PPO + HSA options)

Dental, Vision, and Life insurance

401K with employer contributions

Paid time off

Uniforms provided

Boot voucher

Volunteer day off

Job summary

Sonsray Inc. is actively seeking a Field Service Technician to support our Phoenix-area customers with on-site repairs and maintenance for CASE construction machinery and related equipment. This role requires hands-on diagnostic work, welding, and safe operation of tools.

Travel to client locations is a regular part of the job. The ideal candidate has 2+ years diagnosing heavy machinery, can work independently, and holds a valid driver's license.

Qualifications

• 2+ years of experience diagnosing and troubleshooting construction equipment.
• Ability to work independently without supervision.
• Proficient in using hand, pneumatic, and electric tools safely.
• Basic computer literacy for documentation and reporting.
• Excellent communication and interpersonal skills.
• Must be over 21 years of age.
• Possess and maintain a valid Driver’s License.

Responsibilities

• Diagnose, troubleshoot, and repair engines, transmissions, hydraulic systems, and electrical components.
• Perform structural repairs, including welding.
• Follow established OEM procedures and guidelines.
• Demonstrate safe and proper application of hand, pneumatic, and electric tools.
• Document repairs and maintenance using basic computer skills for accurate job records.
• Travel regularly to customer and prospective client locations to perform on-site repairs and maintenance.
• Comply with all road signs and operate vehicles safely within legal limits and weather conditions.
• Follow all Auto and Equipment Safety rules and regulations while performing work assignments.
• Perform other duties as assigned by management to meet dealership objectives.

Skills

Troubleshooting

Electrical systems

Hydraulic systems

Welding

On-site service

Vehicle operation

Documentation

Communication

Education

High school diploma or equivalent

Tools

Hand tools

Pneumatic tools

Electrical testing equipment

Job description

Job Title: Field Service Technician
Location: Phoenix, AZ
Job Type: Full-Time
Salary Range: $32.49 to $48.99 hourly, depending on experience.

Position Summary

Mobile technicians will perform service maintenance for CASE construction machinery and/or related equipment. Provide quality repairs on Construction Equipment in the shop and/or field environments.

Responsibilities

• Diagnose, troubleshoot, and repair engines, transmissions, hydraulic systems, and electrical components.
• Perform structural repairs, including welding.
• Follow established Original Equipment Manufacturer (OEM) procedures and guidelines.
• Demonstrate safe and proper application of hand, pneumatic, and electric tools.
• Document repairs and maintenance using basic computer skills for accurate job records.
• Travel regularly to customer and prospective client locations to perform on-site repairs and maintenance.
• Comply with all road signs and operate vehicles safely within legal limits and weather conditions.
• Follow all Auto and Equipment Safety rules and regulations while performing work assignments.
• Perform other duties as assigned by management to meet dealership objectives.

Qualifications

• 2+ years of experience diagnosing and troubleshooting equipment (construction or heavy machinery preferred).
• Ability to work independently without supervision.
• Proficient in using hand, pneumatic, and electric tools safely.
• Basic computer literacy for documentation and reporting.
• Excellent communication and interpersonal skills.
• Must be over 21 years of age.
• Possess and maintain a valid Driver’s License for company driving purposes.

About Sonsray

Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast\'s largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.

Why work here?

At Sonsray, We Value All Employees, Their Contributions, And Most Importantly, Their Ideas! We Know That The Key To Moving Mountains Is Teamwork. This Is What We Offer Our Team Members

• Medical coverage (PPO + HSA options)
• Dental, Vision, and Life insurance provided at no cost
• 401K with competitive employer contributions
• 80 hours of annual vacation, increasing with years of service
• Uniforms provided annually
• Annual boot voucher of $125.00
• One full paid day off annually for community volunteer work
• Birthday meal provided by Sonsray
• Privately owned and operated, with decisions made based on core values rather than corporate directives
• Annual Holiday Party, including covered airfare and hotel for employees and a guest
• Emphasis on company growth and employee development
• Open-door policy, fostering a collaborative environment with active owner and management involvement

https://sonsray.com/about/sonsray-video-gallery/

Questions? Contact us at [e-mail] or 323.319.1900 Ext 1830

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