Field Service Technician: On-Site Installations & Maintenance

Schneider Electric; Frederick (MD); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Paid time off (12 holidays, 15 days)

Job summary

Schneider Electric is seeking a Generalist Service Representative to install, maintain, and repair customer systems on-site, delivering hands-on expertise and building lasting relationships.

You will diagnose issues onsite, follow safety standards, document service activities, and identify opportunities to improve operations. This role offers total rewards and opportunities within a global leader in energy management.

Qualifications

• Strong technical aptitude with a hands-on approach to solving equipment challenges.
• Customer-focused mindset with the ability to communicate clearly in the field.
• Adaptability and composure when managing unexpected issues or changing priorities.
• Eagerness to learn and grow your technical expertise through guided experience.

Responsibilities

• Install and commission customer systems according to established procedures and quality standards.
• Conduct preventive, reactive, and corrective maintenance to maximize system reliability and performance.
• Diagnose and resolve technical issues onsite while maintaining strict safety and compliance protocols.
• Proactively identify customer needs and recommend solutions that enhance their operations.

Skills

Active Listening

Customer Orientation

Problem Solving

Resilience

Safety Standards

Maintenance and Repair

Technical Documentation

Time Management

Job description

Schneider Electric is seeking a Generalist Service Representative to install, maintain, and repair customer systems on-site, delivering hands-on expertise and building lasting relationships.

You will diagnose issues onsite, follow safety standards, document service activities, and identify opportunities to improve operations. This role offers total rewards and opportunities within a global leader in energy management.