Field Service Technician — Install, Maintain & Diagnose

Schneider Electric; Ashburn (VA); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) with match

Paid holidays

Paid time off

Job summary

Schneider Electric is seeking a Generalist Service Representative in the United States. You will perform hands-on installation, maintenance, and repair of customer systems, building strong relationships while ensuring safety and compliance.

The role emphasizes proactive problem solving and clear customer communication in the field. Success requires a hands-on technical approach, adaptability, and a commitment to continuous learning within a global energy-management leader.

Qualifications

• Hands-on technical aptitude for diagnosing equipment issues in field settings.
• Clear field communication and customer-focused service delivery.
• Ability to adapt to changing priorities and manage safety-compliant work.
• Willingness to learn and build technical expertise through guided experience.

Responsibilities

• Install and commission customer systems following procedures and quality standards.
• Perform preventive, reactive, and corrective maintenance to maximize reliability.
• Diagnose onsite issues and resolve them while adhering to safety protocols.
• Identify customer needs and recommend solutions to improve operations.

Skills

Active Listening

Customer Orientation

Problem Solving

Resilience

Safety Standards

Maintenance and Repair

Technical Documentation

Time Management

Job description

Schneider Electric is seeking a Generalist Service Representative in the United States. You will perform hands-on installation, maintenance, and repair of customer systems, building strong relationships while ensuring safety and compliance.

The role emphasizes proactive problem solving and clear customer communication in the field. Success requires a hands-on technical approach, adaptability, and a commitment to continuous learning within a global energy-management leader.