Field Service Technician I: Hands-On Printer & Copier Support

Toshiba America Business Solutions, Inc.; Memphis Junction (MS); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Life insurance

Employee Assistance Program

Pre-tax spending accounts

Pet insurance

Employee discounts

Paid holidays

Vacation & sick days

Career growth opportunities

Job summary

Toshiba America Business Solutions, Inc. is hiring a Field Service Technician I in Oxford, MS. You will service printers, copiers, and related office technology at customer locations, including installations, upgrades, and repairs, while delivering training and support to customers.

The role emphasizes hands-on problem solving, customer interaction, and continuous learning within a global technology organization.

Qualifications

• High School Diploma or GED required.
• 1+ year of experience in technical repair, service, installation, training, or support of copier/office equipment or related systems.
• Education, certifications, or internships may substitute for experience.
• Experience with document management systems, MFPs, print devices, or shop tech is a plus.
• Intermediate computer skills and electro-mechanical aptitude are essential.
• Ability to lift 50 lbs and perform frequent bending, lifting, and reaching.
• Valid driver’s license and auto insurance for positions using personal vehicle.

Responsibilities

• Maintain, service, and repair printers, copiers, and office tech at customer locations.
• Provide product training and support to customers.
• Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits.
• Complete service calls based on priority and manage your schedule.
• Maintain parts inventory, tools, and test equipment, and perform preventative maintenance.
• Complete training and rebuild components in the shop as needed.
• Document service activities and follow safety policies.

Skills

Electro-mechanical aptitude

Valid driver’s license

Troubleshooting

Education

High School Diploma or GED

Tools

Document management systems

MFPs / print devices

Shop Tool experience

Job description

Toshiba America Business Solutions, Inc. is hiring a Field Service Technician I in Oxford, MS. You will service printers, copiers, and related office technology at customer locations, including installations, upgrades, and repairs, while delivering training and support to customers.

The role emphasizes hands-on problem solving, customer interaction, and continuous learning within a global technology organization.