Field Service Technician – Office Copiers & Printers

DEX Imaging; Oklahoma City (OK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid training

Mileage reimbursement

Career advancement

Team culture

Tools and technology

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and service office technology equipment at customer sites in the Oklahoma City area. You will troubleshoot copiers and printers, install and configure devices, and maintain service records to ensure client satisfaction.

The role emphasizes strong mechanical skills, customer-focused support, and the ability to work independently with a valid driver’s license. Training and ongoing development are provided by the company.

Qualifications

• Mechanical aptitude and strong troubleshooting ability.
• Customer service and communication skills.
• Ability to work independently and manage time effectively.
• Basic computer and networking knowledge.
• Positive attitude and willingness to learn new equipment and technology.
• Valid driver’s license and reliable transportation.

Responsibilities

• Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices.
• Perform preventive maintenance and complete routine service calls.
• Install, configure, and test equipment at customer locations.
• Provide excellent customer service and technical support during onsite visits.
• Maintain accurate service records and communicate repair updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while remaining connected to a supportive service team.
• Continue developing your knowledge of office technology, equipment, and manufacturer‑specific service procedures.

Skills

Mechanical aptitude

Customer service

Independent work

Basic computer knowledge

Willingness to learn

Driver’s license

Job description

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and service office technology equipment at customer sites in the Oklahoma City area. You will troubleshoot copiers and printers, install and configure devices, and maintain service records to ensure client satisfaction.

The role emphasizes strong mechanical skills, customer-focused support, and the ability to work independently with a valid driver’s license. Training and ongoing development are provided by the company.