Field Service Technician: MEP & Troubleshooting

Xylem; Houston (TX); On-site; USD 73,000 - 77,000; Full time

Benefits offered by this job

Medical

Dental

Vision plans

401(k) with company contribution

paid time off

paid parental leave

tuition reimbursement

Job summary

Xylem is seeking a Field Service Technician in Houston to perform hands-on maintenance and repairs on mechanical, electrical, and plumbing systems at customer sites and in our service centers. You will diagnose issues, implement preventative maintenance, and ensure safe, efficient operations while traveling up to 20% to support clients.

The role requires 3–7 years of technical experience, a high school diploma, and the ability to work independently with strong customer-service skills.

Qualifications

• High school diploma or equivalent required.
• 3-7 years of technical experience in mechanical, electrical, or plumbing work.
• Experience with customer service.
• Ability to work independently without direct supervision.
• Capable of obtaining CDL (Class A or B) with endorsements - preferred, not required.

Responsibilities

• Maintain a safe working environment and culture.
• Take care of company property and equipment.
• Demonstrate accountability, innovation, and empowerment in all tasks.
• Function effectively as part of a team and work independently with minimal supervision.
• Lead, coach, and mentor junior technicians as needed.
• Perform preventative maintenance, inspections, and repairs on mechanical, electrical, and plumbing systems.
• Assist with general shop and yard tasks as required.
• Communicate clearly and professionally with coworkers and customers.
• Travel to customer or job sites as needed (up to 20%).

Skills

Mechanical skills

Electrical skills

Plumbing skills

Troubleshooting

Critical thinking

Communication

MS Office

Safety awareness

Education

High school diploma

CDL Class A or B

Technical certifications

Trade school background

Job description

Xylem is seeking a Field Service Technician in Houston to perform hands-on maintenance and repairs on mechanical, electrical, and plumbing systems at customer sites and in our service centers. You will diagnose issues, implement preventative maintenance, and ensure safe, efficient operations while traveling up to 20% to support clients.

The role requires 3–7 years of technical experience, a high school diploma, and the ability to work independently with strong customer-service skills.