Field Service Technician – Medical Equipment & Rehab Devices

Performance Health; Peoria (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement programs

Paid time off

Family and parenting leaves

Wellness programs

Discount purchase programs

Job summary

Performance Health is seeking Equipment Service Technicians to join our Field Service team in Peoria, IL. The Service Technician will troubleshoot, repair, calibrate, and inspect rehabilitation medical devices and exercise equipment at customer sites, ensuring safety, reliability, and compliance with regulatory standards.

This role requires hands-on mechanical work, accurate service documentation, and timely communication with the Service Coordinator.

Qualifications

• High school diploma or equivalent required.
• 1-2 years as a medical equipment or fitness equipment service technician preferred.
• Valid driver’s license with clean driving record.
• Electrical/hydraulic and mechanical experience.
• Willingness to travel daily within assigned territory.
• Strong customer service skills are essential.
• Ability to lift 50+ pounds.
• Proven work ethic and time-management abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Perform repairs, calibrations, and maintenance per manufacturer and regulatory guidelines.
• Prepare equipment, tools, and materials for installations and service visits.
• Manage exchange/return process for electrotherapy devices or accessories needing repair or replacement.
• Verify equipment functionality and safety before service visits.
• Communicate updates and issues to Service Coordinator/Manager.
• Complete service documentation, manage inventory, and keep tools organized.
• Contribute to continuous improvement by identifying issues and recommending changes.
• Support broader Service team and cross-functional initiatives.
• Perform other duties as assigned.

Skills

Customer service

Time management

Communication

Work ethic

Organization

Education

High school diploma or equivalent

Job description

Performance Health is seeking Equipment Service Technicians to join our Field Service team in Peoria, IL. The Service Technician will troubleshoot, repair, calibrate, and inspect rehabilitation medical devices and exercise equipment at customer sites, ensuring safety, reliability, and compliance with regulatory standards.

This role requires hands-on mechanical work, accurate service documentation, and timely communication with the Service Coordinator.