Service Technician - Peoria or Springfield, IL

Masune; Peoria (IL); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Healthcare

Insurance benefits

Retirement programs

Paid time off

Family and parenting leaves

Wellness programs

Discount purchase programs

Job summary

Performance Health is seeking Equipment Service Technicians to join our Field Service team in Peoria or Springfield, IL. The role involves troubleshooting, repair, calibration, and safety inspection of rehabilitation medical devices and exercise equipment.

As a valued technical professional, you will work to ensure safety, reliability, and compliance with manufacturer standards. The position emphasizes hands-on learning, mentorship, and manufacturer-supported training programs.

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of experience as a medical equipment and/or fitness equipment service technician.
• Valid driver’s license and a clean driving record.
• Electrical, hydraulic, and mechanical experience.
• Ability to travel daily within assigned territory.
• Ability to lift 50+ pounds.
• Excellent verbal and written communication skills.

Responsibilities

• Perform high-quality repairs, calibrations, and maintenance per manufacturers and regulatory guidelines.
• Assess and prepare equipment, tools, and materials for service visits.
• Manage exchange/return process of devices requiring repair or replacement.
• Verify equipment is operational and safe before service visits.
• Communicate updates with Service Coordinator/Manager to ensure seamless service delivery.
• Complete service documentation and maintain inventory and tools.
• Contribute to continuous improvement by sharing insights and identifying issues.

Skills

Mechanical systems

Electrical experience

Hydraulic experience

Travel ability

Lifting 50+ pounds

Strong work ethic

Verbal and written communication

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Technician - Peoria or Springfield, IL

Full Time 40 Indv. Contributor

Salary Range: $21.00 To $25.00 Hourly

Performance Health is looking for Equipment Service Technicians to join our growing Field Service team. The Service Technician plays a critical role in supporting the reliability and safety of rehabilitation medical devices and exercise equipment used by customers. This position is responsible for troubleshooting, repair, calibration, and safety inspection of a wide range of products, ensuring optimal performance and compliance with all regulatory and manufacturer standards.

As a valued technical professional, the Service Technician represents the company with a strong focus on quality, precision, and customer satisfaction. This role builds technical expertise through hands‑on experience, mentorship, and manufacturer-supported training programs designed to enhance technical proficiency and professional growth within the Service function.

Applicants should have a solid understanding of mechanical systems and be proficient with tools and equipment commonly used in repair work.

Responsibilities

• Perform high‑quality repairs, calibrations, and maintenance in accordance with specific manufacturers, Federal, State, and BRH guidelines.
• Assess and prepare necessary equipment, tools, and materials to complete installations and service visits efficiently.
• Manage the exchange and return process of electrotherapy devices and/or accessories requiring repair or replacement.
• Verify equipment is fully operational and meets safety and performance standards before completing service visits.
• Communicate effectively with the Service Coordinator and/or Service Manager to provide updates, flag issues, and ensure seamless service delivery.
• Accurately complete service documentation, maintain inventory, and uphold vehicle and tool organization standards.
• Actively contribute to continuous improvement by sharing insights, identifying recurring technical issues, and recommending process enhancements.
• Support the broader Service team as needed, including cross‑functional collaboration on special projects or initiatives.
• Perform other duties as assigned.

Job Qualifications

• High school diploma or equivalent.
• 1-2 years of experience as a medical equipment and/or fitness equipment service technician.
• Valid driver’s license and a clean driving record.
• Electrical, hydraulic, and mechanical experience.
• Ability to travel daily within assigned territory.
• Ability to lift 50+ pounds.
• Strong work ethic with a proven successful track record.
• Organizational and time management skills.
• Excellent verbal and written communication skills.
• Benefits include healthcare, insurance benefits, retirement programs, paid time off plans, family and parenting leaves, wellness programs, discount purchase programs.
• Full‑time position with an hourly pay rate of $21.00-$25.00 plus benefits.
• Company van, laptop, cell phone provided.
• All tools to perform job are supplied by Performance Health.

To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performance Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity, sexual orientation, race, color, religion, national origin, disability status, protected Veteran status, age, genetic information, and any other characteristic protected by law.