Field Service Technician (m/f/d)

VisiConsult X-ray Systems & Solutions GmbH; Alpharetta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Career and development opportunities

International work environment

Job summary

VisiConsult X-ray Systems & Solutions GmbH in Alpharetta, Georgia, is looking for a dedicated professional to join their team. You will be responsible for installing, maintaining, and repairing industrial X-ray inspection systems and providing technical support to clients.

The ideal candidate will have a High School Diploma or GED, with 2–4 years of hands-on experience in field service. The position requires mechanical and electrical troubleshooting skills, and a willingness to travel extensively (up to 80%).

Qualifications

• 2–4 years of hands-on experience in field service or equipment maintenance.
• Ability to diagnose, repair, and maintain industrial equipment.
• Fluent in English; Spanish language skills are a plus.

Responsibilities

• Install, maintain, and repair industrial X-ray inspection systems.
• Perform preventive maintenance and troubleshooting.
• Provide technical support to customers.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Field service

Education

High School Diploma or GED

Associate’s degree or technical certification

Tools

Microsoft Office 365

PLC-controlled systems

Job description

What you can expect

Are you passionate about high-end technology and service? Join VisiConsult, a global technology leader, and work hands‑on with cutting‑edgeindustrial X-ray systems. In this role, you play a key part in ensuring safety, reliability, and customer success across a wide range of industrial applications.

• Install, maintain, and repair industrial X-ray inspection systems at customer sites
• Perform preventive maintenance, troubleshooting, and system upgrades
• Provide on‑site, remote, and phone‑based technical support to customers
• Conduct customer training and system acceptance testing
• Ensure compliance with safety and quality standards
• Complete service reports and technical documentation accurately
• Collaborate with internal teams to resolve technical issues efficiently
• Willingness to travel extensively (80%) within the U.S. and internationally as required by the role

What you should bring

• High School Diploma or GED required; Associate’s degree or technical certification in Electrical/Electronics Technology, Mechatronics, Industrial Maintenance, Automation, or a related field preferred
• 2–4 years of hands‑on experience in field service, equipment maintenance, or industrial/automated systems, preferably in x‑ray or NDT field
• Strong mechanical and electrical troubleshooting skills with the ability to diagnose, repair, and maintain industrial equipment
• Ability to read and interpret electrical schematics and technical documentation
• Basic knowledge of PLC‑controlled systems (Siemens experience is a plus)
• Proficient with Microsoft Office 365 and general computer applications
• Hands‑on, self‑motivated problem solver with the ability to work independently in fast‑paced field environments
• Customer‑focused team player with strong communication and interpersonal skills
• Reliable, adaptable, and well‑organized with a strong sense of ownership and accountability
• Valid driver’s license and clean driving record required
• Willingness and ability to travel up to 80%, primarily within the U.S. and occasionally internationally
• Fluent English required; Spanish language skills are a plus

What we offer

• Career and development opportunities
• An international and team‑oriented work environment
• Variety of perspectives due to a wide range of industries and customers