Field Service Technician (m/f/d)

VisiConsult - X-ray Systems & Solutions GmbH; Alpharetta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Career and development opportunities

International work environment

Job summary

VisiConsult - X-ray Systems & Solutions GmbH in Alpharetta, Georgia, is seeking a field service technician to install and maintain high-end industrial X-ray systems. The ideal candidate will have 2-4 years of hands-on experience and a strong background in mechanical and electrical troubleshooting.

This role requires extensive travel (up to 80%) within the U.S. and provides customers with on-site and remote technical support. The company offers opportunities for career development in a collaborative international environment.

Qualifications

• 2–4 years of hands-on experience in field service or equipment maintenance.
• Ability to read and interpret electrical schematics and documentation.
• Valid driver's license and clean driving record required.

Responsibilities

• Install, maintain, and repair industrial X-ray inspection systems at customer sites.
• Provide on-site, remote, and phone-based technical support.
• Conduct customer training and system acceptance testing.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer focus

Communication skills

Problem solving

Basic PLC knowledge

Proficiency in Microsoft Office 365

Education

High School Diploma or GED

Associate’s degree or technical certification

Job description

What you can expect

Are you passionate about high-end technology and service?

Join VisiConsult, a global technology leader, and work hands‑on with cutting‑edge industrial X‑ray systems. In this role, you play a key part in ensuring safety, reliability, and customer success across a wide range of industrial applications.

• Install, maintain, and repair industrial X‑ray inspection systems at customer sites
• Perform preventive maintenance, troubleshooting, and system upgrades
• Provide on‑site, remote, and phone‑based technical support to customers
• Conduct customer training and system acceptance testing
• Ensure compliance with safety and quality standards
• Complete service reports and technical documentation accurately
• Collaborate with internal teams to resolve technical issues efficiently
• Willingness to travel extensively (80%) within the U.S. and internationally as required by the role

What you should bring

• High School Diploma or GED required; Associate’s degree or technical certification in Electrical/Electronics Technology, Mechatronics, Industrial Maintenance, Automation, or a related field preferred
• 2–4 years of hands‑on experience in field service, equipment maintenance, or industrial/automated systems, preferably in x‑ray or NDT field
• Strong mechanical and electrical troubleshooting skills with the ability to diagnose, repair, and maintain industrial equipment
• Ability to read and interpret electrical schematics and technical documentation
• Basic knowledge of PLC‑controlled systems (Siemens experience is a plus)
• Proficient with Microsoft Office 365 and general computer applications
• Hands‑on, self‑motivated problem solver with the ability to work independently in fast‑paced field environments
• Customer‑focused team player with strong communication and interpersonal skills
• Reliable, adaptable, and well‑organized with a strong sense of ownership and accountability
• Valid driver’s license and clean driving record required
• Willingness and ability to travel up to 80%, primarily within the U.S. and occasionally internationally
• Fluent English required; Spanish language skills are a plus

What we offer

• Career and development opportunities
• An international and team‑oriented work environment
• Variety of perspectives due to a wide range of industries and customers

Your contact to us

Please apply online using our online form via the link in the respective job posting. With just a few clicks, you can provide us with your application documents. This enables us to process your application optimally and quickly. If you have any questions, please do not hesitate to contact us at [e-mail].

We look forward to getting to know you!