Field Service Technician (m/f/d)

VisiConsult - X-ray Systems & Solutions GmbH; United States; Hybrid; USD 45,000 - 70,000; Full time

Benefits offered by this job

Career and development opportunities

International and team-oriented work environment

Job summary

VisiConsult - X-ray Systems & Solutions GmbH is seeking a Field Service Technician to install and maintain industrial X-ray inspection systems. The role requires 2-4 years of experience in a related field, strong troubleshooting skills, and the ability to travel up to 80%. Ideal candidates are self-motivated problem solvers with excellent communication skills. The company offers career development opportunities and a supportive team environment.

Qualifications

• 2–4 years of hands-on experience in field service or equipment maintenance.
• Ability to read and interpret electrical schematics.
• Fluent in English, Spanish is a plus.

Responsibilities

• Install, maintain, and repair industrial X-ray inspection systems.
• Provide on-site, remote, and phone-based technical support.
• Conduct customer training and system acceptance testing.

Skills

Mechanical troubleshooting skills

Electrical troubleshooting skills

Customer communication

Team player

Education

High School Diploma or GED

Associate’s degree or technical certification in related field

Tools

Microsoft Office 365

PLC systems

Job description

What You Can Expect

Are you passionate about high‑end technology and service? Join VisiConsult, a global technology leader, and work hands‑on with cutting‑edge industrial X‑ray systems. In this role, you play a key part in ensuring safety, reliability, and customer success across a wide range of industrial applications.

• Install, maintain, and repair industrial X‑ray inspection systems at customer sites
• Perform preventive maintenance, troubleshooting, and system upgrades
• Provide on‑site, remote, and phone‑based technical support to customers
• Conduct customer training and system acceptance testing
• Ensure compliance with safety and quality standards
• Complete service reports and technical documentation accurately
• Collaborate with internal teams to resolve technical issues efficiently
• Willingness to travel extensively (80%) within the U.S. and internationally as required by the role

What You Should Bring

• High School Diploma or GED required; Associate’s degree or technical certification in Electrical/Electronics Technology, Mechatronics, Industrial Maintenance, Automation, or a related field preferred
• 2–4 years of hands‑on experience in field service, equipment maintenance, or industrial/automated systems, preferably in x‑ray or NDT field
• Strong mechanical and electrical troubleshooting skills with the ability to diagnose, repair, and maintain industrial equipment
• Ability to read and interpret electrical schematics and technical documentation
• Basic knowledge of PLC‑controlled systems (Siemens experience is a plus)
• Proficient with Microsoft Office 365 and general computer applications
• Hands‑on, self‑motivated problem solver with the ability to work independently in fast‑paced field environments
• Customer‑focused team player with strong communication and interpersonal skills
• Reliable, adaptable, and well‑organized with a strong sense of ownership and accountability
• Valid driver’s license and clean driving record required
• Willingness and ability to travel up to 80%, primarily within the U.S. and occasionally internationally
• Fluent English required; Spanish language skills are a plus

What We Offer

• Career and development opportunities
• An international and team‑oriented work environment
• Variety of perspectives due to a wide range of industries and customers