Field Service Technician - Lottery Retail Tech

Scientific Games; Akron (OH); On-site; USD 26,174 - 34,440; Full time

Job summary

Scientific Games, Akron-based, seeks a Field Service Technician to service lottery retail locations, perform installs, removals, and preventative maintenance on equipment, and provide customer training. You will communicate service value and maintain strong customer relationships while troubleshooting communications inside retail sites.

Role requires high school diploma, clean driving record, ability to travel, and comfort with lifting up to 50 pounds.

Qualifications

• High school diploma or equivalent required.
• Able to travel and perform in-field repairs at retail locations.
• Excellent interpersonal, verbal, and written communication skills.

Responsibilities

• Perform client-site servicing, repair, installation, and relocation of lottery retail equipment.
• Provide training and preventative maintenance to customers.
• Record service call information and report data problems to management.

Skills

Field service

Customer service

Communication

Problem solving

Driving

Education

High school diploma or equivalent

Tools

MS Office

Job description

Scientific Games, Akron-based, seeks a Field Service Technician to service lottery retail locations, perform installs, removals, and preventative maintenance on equipment, and provide customer training. You will communicate service value and maintain strong customer relationships while troubleshooting communications inside retail sites.

Role requires high school diploma, clean driving record, ability to travel, and comfort with lifting up to 50 pounds.