Field Service Technician (Level 1)

PepsiCo Deutschland GmbH; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an entry-level skilled technician focused on training and skill development. This position involves the installation, setup, and maintenance of vending and cooling equipment, requiring hands-on problem-solving skills and customer interaction. Candidates will gain experience in diagnosing equipment issues and performing repairs, all while adhering to safety regulations. Join a dynamic team where your contributions will enhance customer satisfaction and operational efficiency in a supportive environment. If you are eager to learn and grow within the beverage industry, this is an excellent opportunity for you.

Qualifications

• Must be at least 18 years old; 21 if CDL is required.
• Pass DOT Physical and Road-test if applicable.

Responsibilities

• Install, repair, and maintain vending and cooling equipment.
• Educate customers on basic equipment repair procedures.
• Drive to locations and perform necessary repairs.

Skills

Mechanical systems troubleshooting

Customer service skills

Refrigeration systems understanding

Electrical systems wiring

Plumbing knowledge

Equipment installation

Education

High school diploma or equivalent

Job description

PBNA $25.70 / hour

CLICK HERE to view our Pepsi Equipment Services (PES) Job Preview Video

An entry-level skilled position focused on training and skill development. Responsibilities include installation, setup, repair, and ongoing maintenance of vending, cooling, and fountain equipment at customer locations. Diagnoses equipment issues and determines the best repair or replacement approach. Works independently with frequent customer contact. Must pass Pepsi Pro certification within the required timeframe.

Physical requirements may include lifting, carrying, pulling, and moving items weighing between 20 and 45 pounds repeatedly. Position may require kneeling, squatting, crouching, crawling, and bending, often in low spaces. Moving vending machines weighing 800-1200 pounds may be necessary.

PRIMARY ACCOUNTABILITIES:

1. Repair and perform preventative maintenance on marketing equipment
2. Unload and reload products as needed
3. Educate customers on basic equipment repair and maintenance procedures
4. Install equipment, including making holes, routing lines, connecting water and gas supplies, and finding drains for ice units. For box syrup, build racks and connect lines.
5. Fill and adjust equipment for proper mixture
6. Drive to locations, evaluate situations, and perform necessary work, which may include plumbing, electrical, refrigeration, or carpentry tasks
7. Accurately collect and document equipment and customer information
8. Replace old parts with new ones
9. Maintain parts inventory on the service truck
10. Establish positive relationships with customers during service calls
11. Complete documentation on e-pad after each call
12. Transport miscellaneous items such as compressors, recyclables, etc.
13. Follow all safety regulations and procedures
14. Operate company vehicle in accordance with all driving rules
15. Complete all required training modules (Pepsi Pro training)
16. Develop competence in diagnosing and repairing beverage industry equipment
17. Maintain regular, reliable attendance

BASIC QUALIFICATIONS:

• Minimum 18 years old
• Minimum 21 years old if a valid U.S. CDL is required
• Possession of a CDL license with Non-Excepted Interstate Status (if applicable). Note: In California, except Stockton, both non-excepted intrastate and interstate licenses are accepted. In Stockton, only non-excepted interstate licenses are accepted.
• Pass DOT Physical and DOT Road-test if required
• Adhere to DOT regulations

HELPFUL EXPERIENCE:

• Mechanical systems (troubleshooting, repairs, household repairs)
• Customer service skills
• Refrigeration systems (understanding cycle, components)
• Electrical systems (wiring, outlets)
• Plumbing (drains, water supply, ice makers, valves)
• Equipment installation (HVAC, refrigeration, auto, copiers, fountain products)

Our company considers qualified applicants with criminal histories in accordance with applicable laws, including the Fair Credit Reporting Act, San Francisco Fair Chance Ordinance, and Los Angeles Fair Chance Initiative for Hiring.

All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights, download the EEO is the Law and EEO is the Law Supplement. View our PepsiCo EEO Policy.

View our Pay Transparency Statement.