Field Service Technician Laser

AMADA AMERICA, INC.

Highland Park (NJ)

On-site

USD 34,095 - 48,560

Full time

14 days+

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Benefits offered by this job

Major Medical and Hospitalization

Pharmacy

Dental

Vision

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

Travel Accommodations

Travel/Mileage Pay

$200 Work Boot Voucher

Uniform, laptop, cellphone, toolbox provided

Job summary

AMADA AMERICA, INC. is looking for a skilled technician to support customers with installation and servicing of Amada Lasers. Responsibilities include troubleshooting mechanical and electrical systems, following blueprints, and conducting training sessions for customers.

The ideal candidate should have a degree in Electronics or relevant experience, strong customer service skills, and be able to lift up to 50 lbs. Benefits include major medical, 401(k) plan, and travel accommodations.

Qualifications

Proficient in troubleshooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
Able to precisely follow layout drawings and blueprints.
Excellent customer relations and follow through.
Ability to lift up to 50 lbs.

Responsibilities

Manage the total equipment installation process at customer sites.
Complete daily service and weekly expense reports.
Provide training on applications, software, and part programming.

Skills

Troubleshooting mechanical systems

Troubleshooting hydraulic systems

Troubleshooting pneumatic systems

Troubleshooting electrical systems

Operating hand tools

Using Volt/Ohm meter

Using Oscilloscope

Reading mechanical drawings

Reading electrical drawings

Customer service skills

Education

4-year degree in Electronics

2-year degree with related work experience

Tools

Amada applications software

Windows OS

Job description

To support customers with (but not limited to) Amada Lasers. This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training. The duties are not exclusive of performing the same functions for Punch Press and combination machines, including automated material loading/unloading machines.

Essential Functions

Proficient in troubleshooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
Able to precisely follow layout drawings and blueprints used in the installation of equipment.
Complete status (service) reports on a daily basis and expense reports on a weekly basis.
The ability to communicate in the English language.
Excellent customer relations and follow through.
Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
Operation, applications, software, and part programming capabilities, and customer training of such.
Use of Amada applications software used in line control and part programming.
Regular travel within assigned territories.
Ability to lift up to 50 lbs.

Non-essential Functions

The ability to communicate in the Spanish language.

Reporting Relationship

Reports to Regional Service Manager

Subordinate Staff

None

Knowledge

A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

Skills

Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
Working knowledge of computers and Windows OS.
Ability to read and interpret mechanical and electrical drawings.
Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

Travel