Field Service Technician - Install, Troubleshoot & Train Clients

LB Water Service, Inc; Aliquippa (Beaver County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

ESOP ownership

Medical and prescription coverage

401k retirement plan

Paid vacation, sick and holidays

Job summary

LB Water Service, Inc. is seeking a field service technician to support customers across field locations in Beaver County, Aliquippa, USA.

You will install, upgrade, troubleshoot, monitor, and train customers on company equipment, and assist the sales team with related tasks when not in the field. The role requires travel, strong communication skills, ERP proficiency, and the ability to manage inventory, service calls, and documentation.

Qualifications

• Bachelor's degree or equivalent combination of education and experience preferred.
• MS Office proficiency including Excel, Access, Word, PowerPoint and Prezi.
• Demonstrated work history.

Responsibilities

• Install or upgrade equipment at field locations.
• Configure hardware and software components after installation.
• Perform routine maintenance on technology equipment.
• Test equipment to troubleshoot issues.
• Document installation and repairs.
• Assess equipment failures and repair as needed.
• Maintain tools and equipment used during service calls.
• Teach customers how to use the equipment properly.
• Meet with customers to determine service or repair needs.
• Manage stock of replacement parts and equipment.

Skills

Travel overnight

English proficiency

Project management

Mechanical skills

Electrical skills

Heavy equipment

Education

Bachelor's degree or related discipline

Tools

Excel

Access

Word

PowerPoint

Prezi

Job description

LB Water Service, Inc. is seeking a field service technician to support customers across field locations in Beaver County, Aliquippa, USA.

You will install, upgrade, troubleshoot, monitor, and train customers on company equipment, and assist the sales team with related tasks when not in the field. The role requires travel, strong communication skills, ERP proficiency, and the ability to manage inventory, service calls, and documentation.