Field Service Technician - Industrial Scales, Company Car

Mettler-Toledo International, Inc; Wichita (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company car with insurance for work

Tools and equipment provided

Medical, dental and vision coverage

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

METTLER TOLEDO is seeking an on-site Field Service Technician to serve customer locations within the assigned region. You will perform preventive maintenance, calibrations, and basic repairs on weighing equipment, while documenting work and maintaining records. A CDL class B, or ability to obtain it, may be required, with travel up to 25% and overtime as needed.

Create training opportunities for operators, coordinate with internal teams, and uphold safety and quality standards on every visit.

Qualifications

• High school diploma or GED, or 5 years relevant work experience.
• Valid driver's license.
• Customer-facing or field service experience preferred.
• Basic understanding of electrical and mechanical repair, including PC networking and software configuration.
• 1–3 years of electro/mechanical repair or weighing industry experience.
• Ability to obtain and maintain a Weights and Measures license.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to learn proprietary METTLER TOLEDO software.
• Willingness to travel overnight up to 10%, potentially up to 25%.
• Must reside within the service territory.
• Ability to work overtime averaging 10–15%, possibly up to 25%.
• Willingness to work in environments with hazards (chemicals, solvents, dust, etc.).
• Willingness to wear protective equipment.
• Position is safety sensitive and subject to drug testing.
• Physical ability to frequently lift up to 50 pounds and perform bending/kneeling.

Responsibilities

• Perform scheduled preventive maintenance and calibration on industrial weighing equipment at customer sites.
• Troubleshoot basic issues and support installations, projects, and repairs with experienced technicians.
• Provide end-user training on equipment usage.
• Document work and update service records using company laptop and service software.
• Communicate with Scheduling Analyst, Service Support Team, sales, and other technicians to meet uptime and response-time goals.
• Maintain company vehicle and parts inventory in a clean, organized, and compliant manner.
• Identify service or product needs and submit sales leads to support service revenue.
• Follow all safety, quality, and company policies at all times.

Skills

Valid driver's license

MS Office (Word, Excel, Outlook)

Customer-facing

PC networking

Weighing industry experience

Education

High School Diploma or GED

Tools

METTLER TOLEDO software

Job description

METTLER TOLEDO is seeking an on-site Field Service Technician to serve customer locations within the assigned region. You will perform preventive maintenance, calibrations, and basic repairs on weighing equipment, while documenting work and maintaining records. A CDL class B, or ability to obtain it, may be required, with travel up to 25% and overtime as needed.

Create training opportunities for operators, coordinate with internal teams, and uphold safety and quality standards on every visit.