Field Service Technician — Industrial Equipment (Travel)

Wolter, Inc.; De Pere (WI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan with company match

Life Insurance

Disability Insurance

Pet Insurance

Flexible Spending Account

Employee Assistance Program

Tool Loans and Tool Insurance

Job summary

Wolter, Inc. in De Pere, WI is seeking a Field Service Mechanic who travels to customer locations to repair powered industrial equipment, including forklift trucks, aerial equipment, and floor cleaning machines.

You will be provided with a company service van, service laptop, iPad, credit card, and cell phone, with training and support from factory-certified trainers. This full-time role requires hands-on mechanical skills, strong customer service, and the ability to document work orders and

Qualifications

• Minimum 2 years of experience repairing forklift trucks and related equipment.
• Strong customer orientation and communication skills.
• Ability to manage multiple service requests and time effectively.
• Must own tools and have basic computer skills.
• Valid driver’s license and clean driving record.
• Willingness to travel to customer sites with company van.

Responsibilities

• Complete all service jobs that are assigned to you.
• Communicate with the Road Lead Technician on unusual service problems or for technical assistance.
• Attend service training classes to maintain knowledge on new products.
• Complete and submit all paperwork daily for jobs worked (timecards, maintenance reports with customer signatures).
• Communicate with dispatcher/service office about status and availability for new jobs.
• Identify jobs to be sent to the shop for repair when needed and recommend forwarding.
• Develop and maintain relationships with territory sales representatives to share sales opportunities.
• Always adhere to safety rules and policies.

Skills

Forklift repair

Customer service

Communication

Time management

Basic computer skills

Tool ownership

Valid driver’s license

MHE certification training

Job description

Wolter, Inc. in De Pere, WI is seeking a Field Service Mechanic who travels to customer locations to repair powered industrial equipment, including forklift trucks, aerial equipment, and floor cleaning machines.

You will be provided with a company service van, service laptop, iPad, credit card, and cell phone, with training and support from factory-certified trainers. This full-time role requires hands-on mechanical skills, strong customer service, and the ability to document work orders and