Field Service Technician – Industrial Equipment Repair

Nassco Inc.; New Berlin (WI); On-site; USD 30,000 - 41,000; Full time

Job summary

Nassco in New Berlin, WI is seeking a Service Technician to troubleshoot and repair industrial cleaning and packaging equipment at customer sites. You will test machines, replace parts, perform adjustments, and complete detailed service reports to ensure reliable operation.

Candidates must be able to read and follow instructions in English, have strong troubleshooting and communication skills, lift 75–125 lbs, and hold a valid Wisconsin driver's license.

Qualifications

• Ability to read and follow verbal and written instructions in English.
• Strong troubleshooting skills and sound decision-making ability.
• Excellent communication and customer service orientation.
• Basic math skills: addition, subtraction, multiplication, division.
• Valid Wisconsin driver's license with a clean driving record.
• Ability to lift 75-125 lbs., work in tight spaces, and perform physical movements such as bending, kneeling, crouching.

Responsibilities

• Testing equipment (vacuums, floor scrubbers, sweepers, etc.) to determine issues.
• Repairing or replacing parts, performing adjustments, and retesting equipment.
• Completing detailed service reports for every job.
• Maintaining a clean, safe, and efficient work area.
• Traveling to customer sites to perform repairs and build strong relationships.
• Setting up and testing new equipment prior to delivery.
• Supporting fellow Service Technicians and other departments as needed.

Skills

Reading & following instructions (Eng)

Troubleshooting

Communication

Basic math

Valid WI driver's license

Lifting 75-125 lbs

Job description

Nassco in New Berlin, WI is seeking a Service Technician to troubleshoot and repair industrial cleaning and packaging equipment at customer sites. You will test machines, replace parts, perform adjustments, and complete detailed service reports to ensure reliable operation.

Candidates must be able to read and follow instructions in English, have strong troubleshooting and communication skills, lift 75–125 lbs, and hold a valid Wisconsin driver's license.