Field Service Technician – Industrial Equipment

SouthernCarlson; Columbus (OH); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Paid Holidays

Résumé du poste

SouthernCarlson in Columbus, OH seeks an Outside Service Technician who travels to customer sites to install, troubleshoot, repair and maintain industrial equipment while delivering exceptional service.

You will diagnose mechanical and electrical issues, provide maintenance training, manage service calls, and keep accurate paperwork. The role requires independent work, strong communication, and a commitment to safety.

Qualifications

• Experience repairing industrial equipment, pneumatic tools, or electric power tools required.
• Strong mechanical aptitude and troubleshooting skills.
• Excellent customer service and communication skills.
• Ability to work independently and manage priorities effectively.
• Strong organizational skills and attention to detail.
• Basic computer skills.
• Construction or industrial supply industry experience preferred.
• Valid U.S. driver's license with a satisfactory driving record.
• Ability to regularly lift up to 50 lbs. and occasionally up to 100 lbs.
• High school diploma or GED required.

Responsabilités

• Travel to customer locations in Columbus to diagnose, troubleshoot, repair, and maintain industrial equipment and tools.
• Install, inspect, and service electrical, mechanical, pneumatic, and gas-powered equipment.
• Demonstrate proper equipment operation and provide maintenance training to customers.
• Manage customer service calls and coordinate outside service scheduling.
• Complete work orders, parts requests, timesheets, and other service documentation accurately and on time.
• Communicate with sales representatives to ensure customer satisfaction and resolve service concerns.
• Identify opportunities to improve customer productivity or equipment performance and recommend appropriate solutions.
• Process customer orders as needed.
• Build strong customer relationships by delivering responsive, professional service.
• Follow all company safety policies and procedures.

Connaissances

Mechanical aptitude

Troubleshooting

Customer service

Independent work

Communication skills

Basic computer skills

Driving

Formation

High school diploma or GED

Outils

Electrical tools

Pneumatic tools

Gas-powered equipment tools

Electric power tools

Description du poste

SouthernCarlson in Columbus, OH seeks an Outside Service Technician who travels to customer sites to install, troubleshoot, repair and maintain industrial equipment while delivering exceptional service.

You will diagnose mechanical and electrical issues, provide maintenance training, manage service calls, and keep accurate paperwork. The role requires independent work, strong communication, and a commitment to safety.