Field Service Technician - Industrial Automation & CNC

Biesse; Charlotte (NC); On-site; USD 50,000 - 78,000; Full time

Benefits offered by this job

Competitive Base Pay + Overtime

Portal to Portal travel pay

Travel Points - All points accumulated

Rental car provided

Full Benefits Package

Job summary

Biesse in Charlotte, NC seeks an experienced Field Service Technician to install, maintain, and repair heavy capital equipment at customer sites across industries. You will apply mechanical and electrical knowledge, travel 100%, and deliver hands-on training to customer staff.

You will document service activities, diagnose issues, and collaborate with customers to ensure peak performance. A valid driver's license and willingness to travel are essential, with a full benefits package and overtime

Qualifications

• Willingness to Travel 100%
• Valid Driver's license
• Experience with Mechanical installation, repair and maintenance of advanced machinery and heavy capital equipment
• Customer Service - Providing hands-on training to customer representatives on machinery operations and maintenance.
• Technical Abilities - Analyzing, troubleshooting, and diagnosing mechanical, electrical/electronic, and pneumatic issues to ensure machinery operates at peak performance.
• Dependability - Conducting on-site service interventions, collaborating with customers to resolve problems efficiently and effectively.
• Attention to Detail - Maintaining detailed service reports to ensure accurate documentation of all service activities.
• Collaboration - Building and maintaining strong customer relationships to deliver exceptional service experience.

Responsibilities

• Install, repair, and maintain heavy capital equipment at customer sites.
• Troubleshoot mechanical, electrical, and pneumatic issues to restore peak performance.
• Provide hands-on training to customer staff on machinery operation and maintenance.
• Document service activities thoroughly for accurate records.
• Collaborate with customers to resolve problems and ensure high-quality service.

Skills

Travel 100%

Customer service

Mechanical installation

Electrical troubleshooting

On-site service

Attention to detail

Documentation

Job description

Biesse in Charlotte, NC seeks an experienced Field Service Technician to install, maintain, and repair heavy capital equipment at customer sites across industries. You will apply mechanical and electrical knowledge, travel 100%, and deliver hands-on training to customer staff.

You will document service activities, diagnose issues, and collaborate with customers to ensure peak performance. A valid driver's license and willingness to travel are essential, with a full benefits package and overtime